FAQ

Q: How long does shipping take ?
A: Most orders arrive within 3-5 business days via FedEx. Track your package in real-time from our warehouse to your doorstep!

Q: What if I receive a defective product?
A: Your satisfaction is 100% guaranteed. Contact us within 30 days for free replacements — no hoops to jump through.

Q: How often should I use the dust mite eliminator for maximum benefit?
A: For optimal allergen control, we recommend treating mattresses, pillows, and upholstered furniture weekly. In high-humidity environments or during allergy seasons, twice-weekly treatment may be beneficial. Consistent use prevents dust mite populations from re-establishing in treated areas

Q: Can the dust mite eliminator damage fabrics or surfaces?
A: Our device is designed to be safe for all common household fabrics including cotton, polyester, wool, and silk. The UV-C light technology is calibrated to eliminate dust mites without degrading fabric fibers or causing color fading. The heat function operates at precisely controlled temperatures that are effective against dust mites while remaining below the threshold that could damage most fabrics.